Government
Achievements
• Delivering a charge back model for customers that allow consumption of extra IT services. In 2 years this has grown to $XXM in additional revenue for the department, which in turn has created new jobs and employed a larger team in regional NSW to support the increased volume of services offered to the cluster.
• Leading of a tender and RFP and negotiation of a multiple year deal with an ERP provider to provide ERP support services to the cluster, resulting in $XM annual savings.
• Decommissioning of legacy data centres across NSW through migration to public cloud providers that has resulted in significant cost savings in real estate, rent, cooling and electricity.
• Launching a service catalogue
• Delivery of an ecosystem of technology vendor delivery partners focusing on delivering value and innovation to the cluster.
Customer Outcome
Bringing a commercial and entrepreneurial focus to the delivery of government services in what is often a wide and diverse cluster.
• Delivering a charge back model for customers that allow consumption of extra IT services. In 2 years this has grown to $XXM in additional revenue for the department, which in turn has created new jobs and employed a larger team in regional NSW to support the increased volume of services offered to the cluster.
• Leading of a tender and RFP and negotiation of a multiple year deal with an ERP provider to provide ERP support services to the cluster, resulting in $XM annual savings.
• Decommissioning of legacy data centres across NSW through migration to public cloud providers that has resulted in significant cost savings in real estate, rent, cooling and electricity.
• Launching a service catalogue
• Delivery of an ecosystem of technology vendor delivery partners focusing on delivering value and innovation to the cluster.
Customer Outcome
Bringing a commercial and entrepreneurial focus to the delivery of government services in what is often a wide and diverse cluster.
Achievements
Delivery and deal management for HP Australia which provides software solutions and services. The engagement covered a portfolio of projects including software delivery, system upgrades, business transformation to emerging technology proof of concepts involving Network functions virtualization (NFV).
The role has engaged with several HP business units including CMS, HP Software and AD&M. Clients have included Optus, Telstra, Vodafone, TNZ as well as several Australian Federal Government clients.
Customer outcome
Year on year growth in revenue, margin and customer satisfaction.
Delivery and deal management for HP Australia which provides software solutions and services. The engagement covered a portfolio of projects including software delivery, system upgrades, business transformation to emerging technology proof of concepts involving Network functions virtualization (NFV).
The role has engaged with several HP business units including CMS, HP Software and AD&M. Clients have included Optus, Telstra, Vodafone, TNZ as well as several Australian Federal Government clients.
Customer outcome
Year on year growth in revenue, margin and customer satisfaction.
helpgetitdone.com
Achievements
Building a tribe that is passionate about helping, sharing and collaborating to get the job done.www.helpgetitdone.com/
Customer outcome
A platform for delivering a passive revenue stream based around templates.
Building a tribe that is passionate about helping, sharing and collaborating to get the job done.www.helpgetitdone.com/
Customer outcome
A platform for delivering a passive revenue stream based around templates.
Achievements
Management for a mobile telecommunications company of a number of initiatives, as part of the solutions delivery team. Projects included an acquisition, the launch of the music product and the replacement of the network infrastructure for text messaging.
Customer outcome
Successfully delivering of projects on time and on budget.
Management for a mobile telecommunications company of a number of initiatives, as part of the solutions delivery team. Projects included an acquisition, the launch of the music product and the replacement of the network infrastructure for text messaging.
Customer outcome
Successfully delivering of projects on time and on budget.
Traffic management HQ
Achievements
Development of a niche site about traffic management trafficmanagementhq.com
Customer outcome
A platform for delivering a passive revenue stream.
Development of a niche site about traffic management trafficmanagementhq.com
Customer outcome
A platform for delivering a passive revenue stream.
Achievements
Working with Nokia to deliver a service strategy and operational improvements to Nokia's after market service business and reverse logistics operations.
Customer outcome
A reduction in after market service costs and improved customer and channel satisfaction scores.
Working with Nokia to deliver a service strategy and operational improvements to Nokia's after market service business and reverse logistics operations.
Customer outcome
A reduction in after market service costs and improved customer and channel satisfaction scores.
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